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Can I cancel my SIM contract?

Yes! You have a 30-day trial period to decide if Chatsie is right for you—twice as long as most phone providers offer.

After 30 days, your 12-month SIM contract begins. If you try to cancel after this period, standard contract terms apply.

🔹 What happens if you stop payments or cancel through your bank?

  • Your Chatsie network & software access will be locked after 30 days of non-payment.
  • You’ll receive multiple notifications before any action is taken.
  • If the issue isn’t resolved within 30 days, your case may be referred to a debt collection agency.

For full details, check our Terms & Conditions [link to T&Cs].

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