The Facebook term “move fast and break things” has been a core pillar of startup culture, even long after they dropped the phrase. By adopting this mantra, companies have been able to build successful, nimble operating machines driven by just a few people who are learning quickly and taking risks. There are obvious downsides too and we decided this wasn’t the right approach when building Chatsie.
We do operate with a small team (more detail about that here) and learning is a core value for us, but there are a number of technical, safety, and operational challenges in launching a smartphone & mobile network for senior citizens, that means a more considered approach is needed.
Below we’ve outlined the features that make up the offering today. Chatsie is a “full” mobile solution: software, customer service, hardware, network. For the latter two, we’ve relied on solid relationships with highly reputable firms and we’ll detail why we made this choice to partner with them. The software & customer service parts are entirely built and managed by us (and this will continue to be the case).
