Firstly, please don’t worry. Accidents are part of life. You have 2 free Chatsie replacement phones during a 24 month period in case something like this happens.

Contact us: hello@chatsie.com / 020 4524 0751. If you can’t get to a computer or a friend’s/relative’s phone, try some local services: shops, libraries, visitor centres, post offices. 

Wait 1-2 working days while we get the replacement phone out to you.